LEGACY VERSION PRIOR TO 11th SEPTEMBER 2023

We take care to protect the privacy of customers and users of https://www.pupilprogress.com/. This privacy policy explains how we, as a business (the Data Controller), collect, store and use data about you, the Customer. This includes how we do business with you, manage your account, find out how you use our main website and how we deal with marketing to you and how we deal with marketing to you and potentially featuring you. Among the types of Personal Data that we collect, by itself or through processors and partners, or through information submitted by the user there are: Cookies, Usage Data, Name, establishment, contact details and job role. Information about how we process Personal Data within our platform is available through our Data Processing Agreement.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Where applicable, we will make an enquiry to seek permission for usage and specify the terms.

The main ways we use your data for marketing are:

• to manage our relationship with you
• to manage our events and partnerships
• to carry out surveys and obtain feedback
• to deliver relevant website content and provide advertisement to you
• to carry out insight, analysis and retargeting through cookies
• to carry out our marketing practices via email, SMS and online marketing

We may use your Marketing and Communications Data to send you marketing communications via email, social media or SMS about products and services where we have a lawful basis to do so.

Our marketing communications will include both personalised and non-personalised marketing collateral. Personalised marketing has been tailored to you as an individual or business and will include content and assets that we deem most relevant to you, based on data and sentiment. We will use your data to make suggestions and recommendations to you. Non-personalised marketing is marketing collateral not tailored to you.

It is in our legitimate interest to use your personal data for marketing purposes, for example to decide what marketing content we think may appeal to you. Unless you opt-out which is your right and will always be a clear option, you may receive marketing communications from us if you have requested other information from us, registered with or purchased from us. You have the right to opt-out of these communications at any time by following the unsubscribe links on any marketing message sent to you or by contacting us in one of the below ways:

• Help & Support
  support@pupilprogress.com
• Enquiries
  info@pupilprogress.com
• Phone
  01273 257133

We may use your data to provide you with, and analyse the accuracy and performance of, personalised ads for products and services that you have shown an interest in when you have used our website.

Please see the Cookie Policy to learn about the legal basis that we rely on to collect data via the use of Cookies.

During normal use of www.pupilprogress.com we collect and store statistical information to analyse how parts of this website are used and to allow us to offer you the ability to speak to and get help online from a Pupil Progress expert.

Please see the Cookie Policy to learn about the legal basis that we rely on to collect data via the use of Cookies.

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.): Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out

Web beacons
Emails we send you may use web beacons (single, invisible 1×1 pixel images that are downloaded when emails are opened). The web beacon itself does not contain any personal data but allows us to monitor whether emails have been correctly received, opened and clicked on, and to improve the overall email experience we provide. By signing up to our newsletter or other email communications, you agree to give us your permission to do this.

Personal data you submit
On certain pages within this website you have the option to submit personal information to us so that we might send you further information or email alerts or use quotes you have submitted. These pages will provide explanations as to how this information is used. On any emails sent to you using this data you will be given the option to unsubscribe from any further information emails or alert emails.

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration).

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data. Contact info@pupilprogress.com for these requests.

For operation and maintenance purposes, this Application may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Third parties
Pupil Progress Limited will NEVER sell or supply your personal information to a third party and would only use this information to accommodate your interests in the Pupil Progress services.

We will not disclose any personal information we collect about you to a third party without your consent. In connection with any application, request or enquiry you make, your information will be passed directly to the relevant contact within the company.

By submitting your personal information through this website, you are consenting to it being processed by Pupil Progress Ltd in the manner described above.

More details concerning the collection, storage or processing of Personal Data may be requested from the Data Controller at any time. If you have submitted personal information through this website and wish us to cease using it for the purposes described above, please contact the Data Controller at info@pupilprogress.com.

Users have the right to consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Personal Data (or Data) – Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data – Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User – The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject – The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor) – The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner) – The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application – The hardware or software tool by which the Personal Data of the User is collected.

Cookies – Small piece of data stored in the User’s device.

Last Updated: 12th October 2022 – Further details given in the new section “Marketing and Communications Purposes” and a link to the Cookies policy in the cookies section.